1-Step Metric Return Authorization Request
All returns require prior authorization which you can request by filling out this form. We will respond via email with an RMA # and return instructions within 2 business days. Our return policy for calculator models 6256 and 6258 is:
- Up to 60 Days After Purchase: We accept returns for any reason except customer abuse.
- Up to 1 Year After Purchase: We repair/replace defective units.
- Up to 5 Years After Purchase: We offer a 50% discount and free shipping for replacement of defective units returned to us.
- More than 5 Years After Purchase: We offer a $10 discount for replacement of defective units returned to us.
Models older than 6256 haven't been sold by us in over 5 years and are handled the same as units purchased 5+ years ago.
If you have questions please contact us at firstname.lastname@example.org